FAQ

Frequently Asked Questions

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FAQs

Got a question? We’re here to help.

  • What areas do you service?

    We specialize in providing transportation services along the Miami to New York route. Our operations cover both cities and several points along the way. If you have specific locations in mind, please contact us to see if we can accommodate your needs.

  • How do you ensure the freshness of flowers during transport?

    We use state-of-the-art refrigerated trucks equipped with advanced temperature and humidity control systems. These ensure that the flowers are kept at optimal conditions throughout their journey. Our drivers and handlers are trained in best practices for loading, unloading, and transporting delicate floral products to maintain their freshness and quality.

  • Can I track my shipment in real-time?

    Yes, we provide real-time tracking for all shipments. Once your order is confirmed, you will receive a tracking number that allows you to monitor the progress of your delivery online, from pickup to final delivery.

  • What are your shipping options and rates?

    We offer several shipping methods to meet different needs, including Air, Land, and Sea. Each method offers various benefits such as priority shipping, flexible scheduling, and cost-effective rates. For detailed information on rates and services, please contact our customer service team or request a quote through our website.

  • How do I get started with scheduling a shipment?

    Getting started is easy. You can contact us directly via phone at (786) 836-4907 or email at info@alpine-tc.com to discuss your needs and schedule a shipment. Alternatively, you can fill out the 'Get a Quote' form below, and one of our representatives will get back to you promptly to finalize the details.

Get a Quote


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